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Accessibility Policy for Luv Coach AI

At Luv Coach AI (MiraLuna), we are committed to creating an experience that is welcoming, inclusive, and accessible to all individuals, regardless of ability. We strive to design and build our platform in a way that supports a wide range of users, including those who use assistive technologies such as screen readers, voice navigation, or alternative input devices. Our goal is to continually improve usability by following best practices and evolving accessibility standards, while maintaining the clarity, calmness, and ease that define the Mira experience. If you encounter any barriers while using our platform or have suggestions on how we can improve accessibility, we genuinely welcome your feedback and are committed to addressing concerns as quickly as possible.

General

Luv Coach AI is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to create an inclusive digital environment.

At Luv Coach AI, we believe that digital accessibility is not just a legal requirement but a fundamental human right. We strive to ensure that our website https://app.miraluna.ai is accessible to all users, regardless of their abilities or the assistive technologies they use.

Measures to support accessibility

Luv Coach AI takes the following comprehensive measures to ensure accessibility of https://app.miraluna.life:

Organizational Measures

  • Include accessibility as part of our mission statement and core values
  • Include accessibility throughout our internal policies and procedures
  • Integrate accessibility into our procurement practices and vendor requirements
  • Appoint an accessibility officer and/or ombudsperson with dedicated responsibilities
  • Provide continual accessibility training for our staff, including developers, designers, and content creators
  • Assign clear accessibility goals and responsibilities across departments
  • Employ formal accessibility quality assurance methods and testing protocols

Technical Measures

  • Regular accessibility audits using automated and manual testing tools
  • Implementation of WCAG 2.1 AA guidelines across all digital properties
  • User testing with people with disabilities to validate real-world accessibility
  • Continuous monitoring and improvement of accessibility features

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

https://app.miraluna.life is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully meets the accessibility standard without any exceptions.

This website also complies with:

Technical specifications

https://app.miraluna.ai relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML5: Semantic markup for proper document structure
  • WAI-ARIA: Advanced accessibility attributes for complex interactions
  • CSS3: Responsive design and accessibility-friendly styling
  • JavaScript: Progressive enhancement for accessibility features

These technologies are relied upon for conformance with the accessibility standards used. Our website is built with progressive enhancement principles, ensuring core functionality remains available even if JavaScript is disabled.

Assessment approach

LuvCoach AI assessed the accessibility of https://app.miraluna.ai by the following approaches:

Automated Testing

Manual Testing

  • Expert accessibility reviews by certified accessibility professionals
  • Keyboard navigation testing across all interactive elements
  • Screen reader testing with NVDA, JAWS, VoiceOver, and TalkBack
  • Color contrast verification meeting WCAG AA standards

User Testing

  • Usability testing with people with disabilities
  • Feedback collection from users of assistive technologies
  • Regular accessibility user experience studies

MiraLuna Accessibility Widget

This website is equipped with MiraLuna’s accessibility widget to provide additional assistive features that go beyond standard web accessibility requirements:

Accessibility profiles for people with disabilities

Our accessibility widget includes specialized profiles designed for different types of disabilities:

  • Seizure Safe Profile: Eliminates flashes and reduces color that could trigger seizures
  • Vision Impaired Profile: Enhances the website’s visuals for users with visual impairments
  • ADHD Friendly Profile: Reduces distractions and improves focus for users with ADHD
  • Cognitive Disability Profile: Provides additional reading and focusing assistance
  • Keyboard Navigation Profile: Optimizes the website for keyboard-only navigation
  • Blind Users Profile: Optimizes the website for screen-reader compatibility

Additional accessibility features

Additional accessibility features available through our widget:

  • Text Adjustments: Font size increases up to 200%, font family changes to readable fonts
  • Color & Contrast: High contrast mode, color adjustments for colorblind users
  • Content Highlighting: Link highlighting, button emphasis, and content structure emphasis
  • Navigation Aids: Reading guides, rulers, and content magnification
  • Motor Impairments: Focus indicators enhancement, click area enlargement
  • Animation Controls: Pause animations, reduce motion for vestibular disorders

Feedback

We welcome your feedback on the accessibility of https://app.miraluna.ai. Please let us know if you encounter accessibility barriers on our website:

Accessibility Contact Information:

Phone: +1 833-652-5884
E-mail: [email protected]
Online Form: Link to accessibility feedback form

Response Time: We try to respond to accessibility feedback within 2-3 business days and resolve reported issues within 5-10 business days, depending on complexity.

Compatibility with browsers and assistive technology

https://app.miraluna.ai is designed to be compatible with the following assistive technologies:

Screen Readers

  • NVDA (Windows) – Fully supported with regular testing
  • JAWS (Windows) – Comprehensive compatibility and optimization
  • VoiceOver (macOS/iOS) – Native Apple screen reader support
  • TalkBack (Android) – Mobile accessibility optimization
  • Dragon NaturallySpeaking – Voice recognition software compatibility

Browsers

  • Recent versions of major browsers including Chrome, Firefox, Safari, and Edge
  • Mobile browsers on iOS Safari and Android Chrome
  • Browser zoom up to 200% without horizontal scrolling
  • High contrast mode support across all browsers

Other Assistive Technology

  • Voice recognition software (Dragon, Windows Speech Recognition)
  • Switch navigation devices and software
  • Eye-tracking systems and head mouse devices
  • Alternative keyboards and input devices
  • Magnification software (ZoomText, MAGic)

Known limitations and alternatives

Despite our best efforts to ensure accessibility of https://app.miraluna.ai, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for https://app.miraluna.life:

  1. Third-party Content: Some embedded content from third-party providers (social media widgets, videos, maps) may not be fully accessible. We work with vendors to ensure accessibility compliance.
  2. Legacy PDF Documents: Some older PDF documents may not be fully accessible. We are systematically reviewing and updating these documents to meet accessibility standards.
  3. Live Content: Real-time content such as live chat or dynamic updates may have accessibility limitations. We provide alternative methods to access this information.

What we’re doing:

  • Continuous accessibility improvements and updates
  • Regular third-party vendor accessibility reviews
  • Proactive identification and resolution of accessibility barriers
  • User feedback integration into our development process

Assessment of current compliance

This statement was created on March 28, 2026 using professional accessibility assessment tools. The website was last reviewed for accessibility compliance on March 28, 2026.

Accessibility Standards Compliance:

  • WCAG 2.1 AA: ✅ Fully Compliant
  • Section 508: ✅ Compliant
  • ADA Title III: ✅ Compliant
  • EN 301 549: ✅ Compliant

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

About This Statement

This statement was created on March 28, 2026. This statement reflects our current accessibility features and our ongoing commitment to digital inclusion.

Statement Details:

  • Language: English (EN)
  • Industry: Other
  • Compliance Level: WCAG 2.1 AA
  • Next Review Date: March 28, 2027
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